MOBILE APP USER POLICY
This Privacy policy between Jaiz Takaful Insurance Limited of Plot 1054 O. P. Fingesi Street Off Obafemi Awolowo Way, Utako District,
Abuja (hereinafter referred to as Jaiz Takaful Insurance) and you, constitutes our commitment to your privacy on our
administrative records, websites, social media platforms and premises.
Your Privacy Rights for using our Mobile App
This Privacy Policy describes your privacy rights regarding our collection, use,
storage, sharing and protection of your personal information by using our Jaiz Takaful Insurance Mobile App. It applies to the Jaiz Takaful Insurance website and all database applications,
services, tools and physical contact with us regardless of how you
access or use them. If you have created a username, identification code,
password or any other piece of information as part of our access security measures, you must treat such information as confidential,
and you must not disclose it to any third party. We reserve the right to disable any user identification code or password,
whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the
provisions of these Conditions.
If you know or suspect that anyone other than you know your security details, you must promptly notify us at: info@jaiztakafulinsurance.com
Consent / General Imformation
You accept this Privacy Policy when you give consent upon access to our MOBILE APP,
or use our services, content, features, technologies or functions offered on our
website, digital platforms or visit any of our offices for official or non-official purposes
(collectively Jaiz Takaful Insurance services) This Policy governs the use of Jaiz Takaful Insurance services and intervention
projects by our users and stakeholders unless otherwise agreed through a written contract.
We may amend this Privacy Policy at any time by posting a revised versionf for our Mobile App,
Your Personal Information
When you download and use Jaiz Takaful Insurance Mobile App, we collect information sent to us by your Mobile Device,
or other electronic access device.The automatically collected information includes but not limited to-
your, computer IP address, device ID or unique identifier, device type, geo-location information,
computer and connection information, mobile network information, statistics on page views, traffic to and from the sites,
referral URL, We may also collect information about your transactions, enquiries and your activities on our Mobile App premises.
What we do with your personal information
The purpose of collecting your personal information is to give you efficient,
enjoyable and secure service. We may use your information to: Provide JAIZ TAKAFUL INSURANCE services and support;
Process applications and send notices about your transactions to requisite parties;
Verify your identity; Resolve disputes, collect fees, and troubleshoot problems; Manage risk,
or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities; Detect,
prevent or remediate violation of Laws, Regulations, Standards, Guidelines and Frameworks;
Improve JAIZ TAKAFUL INSURANCE Services by implementing aggregate customer or user preferences;
Measure the performance of the JAIZ TAKAFUL INSURANCE Services and improve content, technology and layout;
Track information breach and remediate such identified breaches; Manage and protect our information
technology and physical infrastructure; Contact you at any time through your provided telephone number,
email address or other contact details.
How we protect your personal information
We store and process your personal information on our computers in Nigeria.
Where we need to transfer your data to another country, such a country must have an
adequate data protection law. We will seek your consent where we need to send your
data to a country without an adequate data protection law. We protect your information using physical,
technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access,
disclosure and alteration. Some of the safeguards we use are firewalls and data encryption,
physical access controls to our data centers, and information access authorization controls.
How We Share your information within JAIZ TAKAFUL INSURANCE and other users
During your interaction with our website or premises, we may provide other Insurance Companies,
Ministries, Departments, Agencies (MDA), other organs of government, private sector operators
performing government functions, with information such as your name, contact details,
or other details you provide us for the purpose of performing our statutory mandate to you or third parties.
We work with third parties, especially Insurance Companies. Brokers,
and Reinsurance Companies to perform JAIZ TAKAFUL INSURANCE services and implement its mandate.
In doing so, a third party may share information about you with us, such as your email address or
mobile phone number. You accept that your pictures and testimonials on all social media platforms about
JAIZ TAKAFUL INSURANCE can be used for limited promotional purposes by us.
This does not include your trademark or copyrighted materials.
From time to time we may send you relevant information such as news items, enforcement notice,
statutorily mandated notices and essential information to aid the implementation of our mandate.
We may also share your personal information in compliance with National or international laws;
crime prevention and risk management agencies and service providers.
Security
We will always hold your information securely. To prevent unauthorized access to your information,
we have implemented strong controls and security safeguards at the technical and operational levels.
This site uses Secure Sockets Layer/Transport Layer Security (SSL/TLS) to ensure secure transmission
of your personal data. You should see the padlock symbol in your URL address bar once you are successfully
logged into the platform. The URL address will also start with https:// depicting a secure webpage.
SSL applies encryption between two points such as your PC and the connecting server. Any data transmitted
during the session will be encrypted before transmission and decrypted at the receiving end.
This is to ensure that data cannot be read during transmission. JAIZ TAKAFUL INSURANCE has also
taken measures to comply with global Information Security Management Systems (ISMS) we therefore have put
in place digital and physical security measures to limit or eliminate possibilities of data privacy breach
incidents.
Data Confidentiality Rights
Your information is regarded as confidential and will not be divulged to any third party except under legal
and/or regulatory conditions. You have the right to request sight of, and copies of any and all information we
keep on you, if such requests are made in compliance with the Freedom of Information Act and other relevant
enactments. While JAIZ TAKAFUL INSURANCE is responsible for safeguarding the information entrusted to us,
your role in fulfilling confidentiality duties includes, but is not limited to, adopting and enforcing
appropriate security measures such as non-sharing of passwords and other platform login details,
adherence with physical security protocols on our premises, dealing with only authorized officers of the company.
Governing Law
This Privacy Policy is made pursuant to the Nigeria Data Protection Regulation (2019)
and other relevant Nigerian laws, regulations or international conventions applicable to Nigeria.
Where any provision of this Policy is deemed inconsistent with a law, regulation or convention,
such provision shall be subject to the overriding law, regulation or convention.
